General information
- Fee Catalogue
- Where can I find the pin for the fuel card?
- How and when do I refuel my car?
- Can someone else drive if I have booked a car?
- How can I benefit from the Europcar offer?
- Sharing is caring
Damage, accidents, contamination
Prices, fees, vouchers, insurance
- Deductible reduction
- How much does allride cost?
- What about insurance?
- Voucher
- Where can I find my invoices?
- How much does it cost to cancel?
Before your trip - Registering & booking
- How do I register with allride?
- What do I need in order to use allride?
- How do I join a location?
- What should I do if I don’t see the right vehicles?
- How do I book a vehicle?
- How far in advance can I book a vehicle?
While driving - Getting started & hitting the road
- When can I start my trip?
- What happens if I start the trip later than planned?
- How do I connect my phone to the car?
- The display in the car shows "Key not detected"
- I cannot remove the charging cable
- How do I unlock and lock the vehicle while I’m out and about?